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Spok, Inc

Spok, Inc
10400 Yellow Circle Dr
Eden Prairie, MN 55343 United States
Phone:(952) 230-5200
Toll Free Number:(800) 852-8935
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Overview: Spok, Inc. (NASDAQ: SPOK) is proud to be a leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. More than 125,000 organizations worldwide rely on Spok for workflow improvement, secure texting, paging services, contact center optimization, and public safety response. When communications matter, Spok delivers.
UMDC Code: 451820
Fax: (952) 230-5510
Website: http://www.spok.com/
Company Type: Private
Business Lines: Manufacturer
Sales Channels: Direct

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Spok Messenger
Spok MessengerTM is intelligent, FDA 510(k)-cleared middleware that sends critical information and updates from your alert systems, such as nurse call, patient monitoring, and many others to mobile staff on their wireless communication devices.
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510k Document:

Five Reasons Hospitals Still Value Pagers
Many leading hospitals are still maintaining their proven, affordable paging systems while adding many other device types to the mix. In this eBrief, we'll explore why pagers are still being used. This whitepaper looks in depth at the technologies at play and how they actually work in different ways to keep staff in touch about important patient care activities.
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White Paper:

BYOD Trends in Healthcare: an Industry Snapshot
A popular topic for hospitals right now is whether to allow employees to use their personal smartphones and tablets for staff communications and patient alerts. "Bring your own device" (BYOD) is a challenging issue because it encompasses so many questions related to an organization's costs, security risks, IT availability, and the varying needs of different groups of staff. There is no one-size-fits all answer, and the landscape is changing rapidly as mobile strategies in healthcare mature.
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Texting At Your Hospital: Six Amateur Mistakes
While the ability to send standard text messages is an effective way to stay in touch with friends and family, it's just not acceptable when it comes to patient care. Texting at Your Hospital: Six Amateur Mistakes provides you with six reasons why secure text messaging is not only more efficient but critical to remain HIPAA compliant. .
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Five Ways to Avoid Clinical Communication Disaster
Each year, The Joint Commission publishes sentinel event data by root cause. Communication has ranked among the top three leading root causes for the past five years. To prevent these tragedies and improve the effectiveness of communication among caregivers, here are five things to consider as your hospital's communications infrastructure evolves.
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Mobility Strategies in Healthcare
In June 2014, Spok surveyed more than 600 healthcare organizations to take a snapshot of this trend and see how far along hospitals are in devising their strategies. Survey participants were from hospitals of all sizes across the globe and included leadership in clinical, IT, and telecommunications departments.
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9 Tips to Bring Order to Hospital Communications Chaos
Communications in healthcare have become a web of information that is difficult to navigate and manage. Learn nine tips to cope with this chaos and establish the order your patients and staff so desperately need.
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Boost Clinician Productivity And Satisfaction: Three Workflow Strategies
Doctors, like the healthcare organizations they work with, are under increasing pressure to do more with less. One of these pressures applies to time - the need to do more in the same amount of time. Here are three strategies to help your clinicians achieve time savings by increasing communication workflow efficiencies.
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A Guide to the Joint Commission's Communication Goal
The Joint Commission audits and accredits more than 20,000 healthcare organizations and programs for clinical excellence and patient safety. The organization also publishes an annual list of National Patient Safety Goals highlighting specific areas of focus for improvement within the healthcare environment. Improving communications is included in the list as a high priority because communication delays and errors can have serious consequences, for patients as well as hospitals.
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Five Tips to Improve Your HCAHPS Scores
Hospitals have been collecting patient satisfaction data for decades. Whether the information was used internally to measure performance, or published publicly for brand promotion within the community, these scores have always held value in healthcare. In this eBrief we'll look at five ways technology can help you positively influence your patient satisfaction scores.
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The 2015 Hospital Guide to Bring Your Own Device Policies
Bring your own device (BYOD) policies can save money--but creating a successful BYOD environment takes time, careful planning, and thorough execution to maintain the integrity and security of the patient information being accessed and shared on mobile devices. The 2015 Hospital Guide to Bring Your Own Device Policies walks you through the critical points to consider as you design an effective BYOD policy for your hospital.
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10 Steps to Maximize Secure Test Messaging Adoption
An excellent user experience that your clinical champions will applaud depends on all aspects of service delivery: cultural acceptance, tech infrastructure, policies, training, request handling, support, marketing, and trust. Detailed planning and preparations will help set the stage for a more successful rollout to maximize user adoption of your secure messaging application.
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Who's on Call? Reaching the Right Provider When Seconds Count
According to physicians, the top driver for connected health technologies like smartphones and tablets is to improve the quality of care. Who's on Call? Reaching the Right Provider When Seconds Count? walks you through how to integrate a communication solution that brings together the staff directory, web-based on-call schedules, secure texting apps, and physician-specific information .
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Three Methods Healthcare Technology Leaders Use to Succeed
Technology is taking center stage in key hospital initiatives. This focus on technology as an integral part of the overall care delivery system creates a new level of demand on high-level IT experts with increasing workloads and more complex challenges.
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Five Hospital Communication Risks to Avoid
Seconds count when lives are on the line. Delays in the transfer of information or critical alerts can pose serious risks to the quality and safety of patient care. Overhead pages and rounds of phone tag among physicians and nurses can lead to serious delays in care and potentially patient harm. Don't put your hospital at risk. Five Communication Risks to Avoid will explain how to avoid high-risk scenarios while exploring how communication technology can help your hospital thrive.
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