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Case Study: Enhance Patient Care and Satisfaction With Secure Messaging

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As a nonprofit healthcare organization, The Orange County Community Clinics (OCCC) puts patient education and satisfaction as its top priority.  With 8 different locations, OCCC found it challenging to quickly communicate amongst staff. OCCC had relied on email and phone to communicate, but found those methods ineffective in alerting staff members of immediate patient issues.

Staff and physicians realized the clinic needed a mobile messaging solution to efficiently communicate amongst its on-the-go team. 

Enhancing Patient Care and Satisfaction With Secure Messaging examines how utilizing automated alerts have enabled OCCC to continue to deliver the quality care they are known for in a timely and efficient manner.





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